The same care, from wherever you are.
Meet your clinician by secure video. No commute, no waiting room, no time off work, and fully HIPAA-compliant.
How it works
Telehealth lets us meet online through audio and video, so there is no travel time and no need to take time off work or other priorities. It is 100% HIPAA compliant and secure.
When you schedule, you receive a private link for your session. Open it in your web browser at the appointment time, or in the free Telehealth by SimplePractice app. It uses the camera and microphone on your computer or phone, just like any video call.
Who telehealth is good for
- Anyone in Massachusetts who prefers to meet from home
- Busy schedules, parents of young children, and long commutes
- Clients who travel or split time between locations
- College students away at school during the semester
- Weeks when getting to Waltham is hard, as a supplement to in-person sessions
What to expect
Book as usual
Every Hope Ave clinician offers video sessions. Ask for telehealth when you reach out, or switch any time.
Get your link
A secure session link arrives with your appointment confirmation.
Find a private spot
Somewhere quiet with decent Wi-Fi. Headphones help.
Join at your time
Open the link in a browser or the app and your clinician meets you there.
Ready to meet online?
Tell us you would like telehealth when you reach out and we will set it up from the first session.