Fees and Billing

Out of Pocket Fees

To inquire about each therapist’s fees, please contact us directly by filling out this contact form. One of our intake coordinators (Será or Julia) will reach out to you, walk you through the intake process, answer any questions you have and help you get matched with one of our amazing therapists.

Out-of-Network Benefits

We at Hope Ave do not work with any insurances and would be categorized as an out-of-network provider. Sometimes, your insurance company will agree to provide reimbursement for all or a portion of the fee as long as you submit claims to them, and often times you have to meet a deductible first.

Although we do not bill insurance companies, as an out-of-network provider we can provide a bill and receipt of payment that contain all the information you will need to file an out-of-network claim with your insurance company for reimbursement.

→ Read about the benefits of seeing an out-of-network provider here.

Please check with your insurance company prior to your first meeting to understand your benefits (regarding reimbursement). You can ask your insurance company the following questions:

• What is the coverage for “outpatient psychotherapy services"?

• Do I have "out-of-network" benefits as part of my insurance coverage?

• Do I have a deductible (and if so, what is it and have I met it yet)?

• What is the percentage of reimbursement for an "out-of-network provider"?

→ For more information on utilizing out-of-network benefits, click here.